Refund policy

Last updated: July 22, 2026

We offer a 30-day return window. A return request must be submitted within 30 days after the order is marked delivered to the shipping address provided at checkout.

Eligibility for returns

• The item must be unused and in its original condition.
• The item must be in its original packaging with all components.
• Proof of purchase is required.
• The return must be requested and approved before the item is sent.

Items sent without prior authorization will not be accepted.

How to start a return

Email support@outbreaksupplements.com with your order number, the item you wish to return, and the reason for the return. If approved, we will provide written return instructions and the correct return address.

Return shipping costs

Customers are responsible for all return shipping costs.

Restocking fees

We do not charge restocking fees.

Damaged, defective, or incorrect items

Contact us within 48 hours of delivery with your order number and clear photos of the item and outer packaging. We will issue a refund for the affected item. You do not need to ship the affected item back.

Non-returnable items

Gift cards and items clearly marked as final sale at the time of purchase are not eligible for return.

Refunds

Once we receive an approved returned item, the refund will be issued to the original payment method within 10 business days. If you have not received the refund within that time, contact customer support.

Exchanges

We do not process direct exchanges. Return the original eligible item and place a new order for the desired item.

Approved returns are processed through our fulfillment network. Do not send a return to the business address unless customer support has provided that address in the written return instructions.