Privacy policy

Last updated: July 29, 2026

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit outbreaksupplements.com, contact us, create an account, or place an order (collectively, the “Services”). Our store is hosted by Shopify.

Personal information we collect

Depending on how you use the Services, we may collect:

contact and account details, such as name, email address, billing address, shipping address, login information, and preferences;
order and transaction details, such as products viewed, added to cart, purchased, returned, or refunded;
payment-related information processed by Shopify and payment providers; we do not ask you to send payment card details to customer support;
communications you send to us, including customer-support requests and order numbers;
device and usage information, such as IP address, browser, device identifiers, referral information, and interactions with the storefront; and
cookie and similar-technology data used for storefront operation, security, preferences, measurement, and advertising where enabled.

Please do not send sensitive health information through our contact form or support email.

Sources of information

We collect information directly from you, automatically through the Services, and from service providers and partners that support the storefront, payments, fraud prevention, fulfillment, delivery, analytics, and advertising where enabled.

How we use information

We may use personal information to operate and secure the Services; process payments, orders, deliveries, returns, and refunds; provide customer support; maintain accounts and preferences; detect fraud or misuse; measure and improve the storefront; send transactional messages; send marketing communications when permitted; comply with law; and enforce our terms and policies.

How we disclose information

We may disclose personal information to Shopify; payment processors; fulfillment and shipping partners; providers that support hosting, security, customer service, analytics, and advertising; professional advisers; authorities when required by law; and parties involved in a legitimate business transaction. We may also disclose information when you direct us to do so.

We do not sell personal information for money. Some disclosures for targeted advertising may be treated as a “sale,” “sharing,” or targeted advertising under certain United States privacy laws. Where applicable, you can opt out through our Your Privacy Choices page or by using a supported Global Privacy Control signal.

Shopify

Shopify processes information to host and provide the Services and may process information in countries other than your own. Learn more in the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal for rights relating to data controlled by Shopify.

Cookies and similar technologies

We use cookies, pixels, scripts, and browser storage for necessary storefront functions, secure checkout, fraud prevention, preferences, measurement, and advertising where enabled. Available controls depend on your location and the technologies in use. You can manage browser settings, use storefront privacy controls where available, review our Cookie Policy, or submit an applicable opt-out through Your Privacy Choices.

Your rights and choices

Depending on where you live, you may have rights to request access, correction, deletion, or a portable copy of personal information; to appeal a decision; and to opt out of certain sale, sharing, targeted advertising, or profiling. These rights are subject to legal exceptions. We may need to verify your identity and, where permitted, the authority of an agent acting for you.

To submit a privacy request, use our contact form or use our US Privacy Requests page. You may unsubscribe from promotional email using the link in the message; transactional communications may still be sent.

Security and retention

We use reasonable administrative, technical, and organizational safeguards. No transmission or storage method is completely secure. We retain information only as long as reasonably necessary for the purposes described above, including order support, legal compliance, fraud prevention, dispute resolution, and enforcement of agreements.

Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information through the Services.

International transfers

Shopify and other service providers may process information outside the country where you live. Where required, appropriate legal safeguards are used for international transfers.

Third-party links

The Services may link to third-party websites. Their privacy practices are governed by their own notices, and we are not responsible for their content or practices.

Changes to this policy

We may update this Privacy Policy to reflect changes to the Services, our practices, or legal requirements. We will post the revised policy and update the date above.