About Outbreak Supplements
What is Outbreak Supplements?
Outbreak Supplements is an independent wellness and supplement retailer operated by Prime Dollar LLC.
Does Outbreak Supplements manufacture its products?
No. Products are supplied and fulfilled by third-party brand and fulfillment partners. The product page and physical label are the source of truth for product-specific facts.
Where can I find ingredients, directions, warnings, and allergen information?
Review the verified product page and the physical product label. If information differs, follow the physical label and contact us.
Does the site provide medical advice?
No. Site information is for general educational purposes and is not medical advice. Consult a licensed healthcare professional when appropriate.
Orders and support
How can I contact customer support?
Email support@outbreaksupplements.com. Support hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern Time (ET).
What should I include with an order question?
Include the email used at checkout and your order number. Do not send payment details or sensitive health information.
What should I do if an item arrives damaged, defective, or incorrect?
Contact customer support within 48 hours of delivery and include clear photos of the item and outer packaging.
Can I send a return to the business address?
Do not send a return unless customer support has first provided written return instructions.
Where can I review shipping and return terms?
Review the Shipping Policy and Return and Refund Policy before placing an order.
Can an order always be changed or canceled?
Contact support promptly. A change or cancellation cannot be guaranteed after an order enters fulfillment.
Are subscriptions currently offered?
No subscription program is currently offered.
What is Build Your System?
Build Your System is an informational routine-planning page. Purchase options remain attached to eligible individual products and are not activated without a verified catalog.